Privacy Policy
- By Accessing And/Or Using Our Platform And Providing The Information As Explained In This Policy, You Consent To The Collection And Use Of The Information You Disclose On The Platform In Accordance With This Policy, Including But Not Limited To Your Consent For Sharing Your Information As Per This Policy. We Encourage You To Read This Policy Regarding The Collection, Use, And Disclosure Of Your Information. If You Are Not Comfortable With Any Of The Terms Or Policies Described In This Policy, You May Choose To Discontinue Usage Of The Platform.
- Further, You Agree And Consent To Receive All Communications Related To Our Services On The Mobile Number Provided By You To The Company, Even If Such Mobile Number Is Registered Under DND/NCPR List Under The Telecom Commercial Communications Customer Preference Regulations, 2018 (“TRAI Regulations”). Notwithstanding Your Registration With The National Do Not Call Registry (In Fully Or Partly Blocked Category Under National Customer Preference Register Set Up Under The Telecom Regulatory Authority Of India), You Hereby Express Your Interest And Accord Informed Consent To Receive Communications (Including Commercial Communications) In Relation To The Company’s Services. You Further Confirm That No Communication To You From The Company Or On Behalf Of The Company Shall Be Construed As Unsolicited Commercial Communication Under Regulation 2(Bw) Of The TRAI Regulations And You Have Specifically Opted To Receive Communications In This Regard On The Mobile Number Provided By You.
- For The Purpose Of This Policy, The Term “Personal Information” Shall Mean Any Information That Relates To You, Which, Either Directly Or Indirectly, In Combination With Other Information Available Or Likely To Be Available With The Company, Is Capable Of Identifying You, Which Is Submitted To And/Or Collected Over The Platform And Maintained By The Company In An Accessible Form, Provided That, Any Information That Is Freely Available Or Accessible In Public Domain Or Furnished Under The Right To Information Act, 2005 Or Any Other Law For The Time Being In Force Shall Not Be Regarded As Personal Information For The Purposes Of This Policy.
Following Are The Categories Of Personal Information That Is Collected And Processed By Us:
- Your Name, E-Mail And Postal Addresses, Phone Number(S), Country;
- Date Of Birth, Language Preference, Location;
- Any Open Data And Public Records Such As Information About You That Is Openly Available On The Internet;
- Names Of People To Whom Purchases Have Been Shipped Including Address And Telephone Numbers, IP Addresses;
- Product Interest Information And In Certain Circumstances, Your Opinions And Individual Preferences, Etc.;
The Company May Use Your Personal Information To:
- Verify Your Identity;
- Fulfill The Product Purchases And Transactions;
- Communicate With You About Your Account And Activities On The Platform;
- Sign Up For Our Newsletter, Respond To A Survey Or Marketing Communication;
- Allow Us To Better Serve You In Responding To Your Requests;
- To Respond To Reviews, Comments, Or Other Feedback Provided To Us;
- Administer A Contest, Promotion, Survey Or Other Site Feature;
- Ask For Ratings And Reviews Of The Products;
- Follow Up With You After Correspondence (Live Chat, Email Or Phone Inquiries);
- Allow You To Log In With A Social Media Account And Share Activities On Your Social Media Pages;
- Comply With Our Legal Obligations, Policies And Procedures, Including Compliance With Relevant Industry Standards And The Enforcement Of Our Terms And Conditions;
- Help Us Learn More About Your Shopping Preferences;
- Conduct Marketing And Performance Research To Assist Us In Measuring Our Customer Services, Benchmarking Our Performance And To Help Us Improve Your Shopping Experiences And Product Offerings;
- Send Communication Related To Order Updates And Offers Through E-Mail, SMS And Social Media Channels;
- Do Internal Research On Our Customer’s Demographics, Interests, And Behaviour To Better Understand And Serve You;
- Provide You With Exclusive Offers At The Platform, Tailor Content, Advertisements, And We Provide You, And Improve The Platform And/Or For Internal Business Purposes;
- Analyze Trends, Track Customer’s Web Page Movements, Help Identify You And Your Shopping Cart For Aggregate Use;
- Determine Which Of The Store / Warehouse Locations Containing Our Products May Be Closest To You, Provide Promotional Offers, And To Offer Products To You;
- Prevent, Detect, Investigate And Take Action Against Crimes (Including But Not Limited To Fraud And Other Financial Crimes), Any Other Illegal Activities, Suspected Fraud, Or Violations Of Company’s Terms And Conditions In Any Jurisdiction;
- Establish, Exercise Or Defend Legal Rights In Connection With Legal Proceedings (Including Any Prospective Legal Proceedings) And Seek Professional Or Legal Advice In Relation To Such Legal Proceedings; And
- Comply With Any Applicable Law, Regulation, Legal Process Or Enforceable Governmental Request.
- The Legal Basis On Which We Collect Your Personal Information:
- Performance Of A Contract: Some Of The Personal Information Processed Is Performed On The Basis That It Is Necessary For The Performance Of Our Agreement With You. An Example Of This Would Be Where We Process Your Personal Information For Delivering The Products Ordered By You On Our Platform.
- Legitimate Interest: Legitimate Interests Will Include Where We Send You Marketing Information About Our Products, Communicate With You In Order To Serve You Better.
- Compliance With A Legal Obligation: For Certain Types Of Processing It Is Necessary In Order To Allow Us To Comply With A Legal Obligation. An Example Of This Would Be Where We Are Required To Retain Business Records For Fixed Periods Of Time In Order To Comply With Local Legal Requirements.
- Consent: Finally, In Certain Limited Situations, We Rely On Your Consent In Order To Process Your Personal Information. Where We Require Your Consent In Order To Collect And Process Certain Personal Information, We Seek Your Consent At The Time Of Provision, And Such Processing Will Only Be Performed Where Consent Is Secured. You Can Withdraw Your Consent, As Per This Policy Where Applicable, By Sending An Email To siricoghee.com
- We May Also Collect And/Or Generate Anonymized And Aggregated Information From Your Use Of The Platform. The Anonymized Or Aggregated Information Is Not Personal Information Since We Are Not Able To Re-Identify You Using Any Means Available To Us From That Anonymized Or Aggregated Information. The Anonymized And Aggregated Information Is Used For A Variety Of Functions, Including To Help Us Identify And Remediate Any Bugs, And To Improve The Performance Of Our Platform. The Company May Use Such Information In A Number Of Ways, Including Internal Analysis, Analytics And Research. We May Share This Information With Third Parties For Our Or Their Purposes In An Anonymized Or Aggregated Form That Is Designed To Prevent Anyone From Identifying You.
- We Maintain A Social Media Presence, Such As A Facebook, Instagram, LinkedIn And A Twitter Feed. You Can Interact With Us Through Social Media, Such As By Entering Our Contests, Posting Content, Sharing Material From Our Platform, And Using Our Social Media Plug-Ins. When You Interact With Us Using Social Media, We May Receive Information Such As Your User ID, Your Profile Picture, Photos You Post, And Similar Information, Which Is Often Determined By Your Privacy Settings At The Relevant Social Media Sites. We May Use The Information For The Purposes We Have Described Throughout This Policy. Your Use Of Social Media Sites Is Primarily Governed By The Site Operators’ Privacy Policies And Terms Of Service, And The Information You Share With Us And With Others Is Largely Controlled By The Privacy Settings You Have Established At Those Sites.
- Payment Information: You May Provide Payment Information When You Use The Platform To Buy Our Products, Including Credit Cards Numbers, Billing Information Using Third-Party Intermediary PCI-DSS Compliant Service Providers. The Payment Information Is Provided Directly By You, Via The Platform, Into The PCI/DSS-Compliant Payment Processing Service To Which The Company Subscribes, And The Company Does Not, Itself, Process Or Store The Payment Information, Except As Stated Herein. Further, These Intermediaries Are Not Permitted To Store, Retain, Or Use Your Billing Information For Any Purpose Except For Payment Processing On Our Behalf.
- If You Use The Platform, You Are Responsible For Maintaining The Confidentiality Of Your Access Information And Password. You Are Responsible For Restricting Access To Your Computer, Mobile Device, Etc., And You Agree To Accept Responsibility For All Activities That Occur Under Your Password. We Cannot Secure Any Information That You Release On You Own, That You Request Us To Release Or That Is Released Through Another Third Party To Whim You Have Given Access.
- In Case Of Our Customer Care Support, We May Record Calls For Quality And Training Purposes.
- Only The Persons Authorized By Us Shall Have Access To Your Personal Information. We May Share Your Personal Information Only To Those Mentioned Below And They Are Either Subject To This Policy Or Follow Practices At Least As Protective As Those Described In This Policy:
- Our Affiliates And Third Parties;
- Service Providers Who Perform Services On Our Behalf Based On Our Instructions Which Inter Alia Include Our Logistics Partners. However, These Service Providers Will Not Be Authorized To Use Or Disclose Such Information Except As Necessary To Perform Services On Our Behalf Or Comply With Legal Requirements;
- We Do Not Rent Or Sell Your Personal Information To Any Third Party.
- Should We Plan To Merge/Sell All Or Substantially All Of Our Business To Another Business Entity Or Similar Other Transaction Or Be Required By That Business Entity, We May Transfer Or Disclose Your Personal Information To That Business Entity Who May Collect, Use Or Disclose Such Information For The Purposes Of Evaluating The Proposed Transaction Or For Operating And Managing The Affairs Of The Acquired Business Or For Other Purposes Identified In This Policy.
- We May Share Personal Information With Our Other Corporate Entities Who May Use The Said Information In Accordance With This Policy To Help Detect And Prevent Identity Theft, Fraud, And Other Potentially Illegal Acts; Correlate Related Or Multiple Accounts To Prevent Abuse Of Our Platform. If You Have Any Objection To Such Sharing, Then We Request Not Provide Us With Any Information.
- We May Retain Other Companies And Individuals To Perform Functions On Our Behalf Consistent With This Policy. Examples Include Order Processing Companies, Courier Companies, Data Analysis Firms, Customer Support Specialists, Email Vendors, Web-Hosting Companies And Fulfillment Companies (E.G., Companies That Coordinate Mailings). Such Third Parties May Be Provided With Access To Personal Information Needed To Perform Their Functions But May Not Use Such Information Other Than On Our Behalf And In Accordance With This Policy.
- In Addition, In Some Instances, You May Be Offered The Opportunity To Consent To The Sharing Of Your Information With A Third Party Such As An Event Or Promotion Co-Sponsor. If You Consent, We Will Share Your Information With Such Third Party And The Information You Provide May Be Used By Such Third Party For Their Own Purposes And In Accordance With Their Own Policies.
- Notwithstanding Anything Contained In This Policy, We May Disclose Personal Information If Required To Do So By Law Or In The Good Faith Belief That Such Disclosure Is Reasonably Necessary To Respond To Any Court Orders Or Other Legal Processes. We May Disclose Personal Information To Law Enforcement Offices, Third Party Rights Owners, Or Others In The Good Faith Belief That Such Disclosure Is Reasonably Necessary To: Enforce Our Terms And Conditions Or Policy; Respond To Claims That An Advertisement, Posting Or Other Content Violates The Rights Of A Third Party; Or Protect The Rights, Property Or Personal Safety Of Our Customers Or The General Public.
- We Will Retain Your Personal Information Only As Long As It Is Reasonably Required Or Otherwise Permitted Or Required By Applicable Law Or Regulatory Requirements. We May Also Retain Your Personal Information So Long As It Is Necessary To Fulfil The Purposes For Which It Was Collected (Including For Purposes Of Meeting Any Legal, Administrative, Accounting, Or Other Reporting Requirements). Your Personal Information Is Safeguarded Against Inappropriate Access And Disclosure, As Per This Policy.
- We Also Maintain Appropriate And Adequate Administrative, Technical And Physical Safeguards Designed To Protect Your Personal Information Against Accidental, Unlawful Or Unauthorized Destruction, Loss, Alteration, Access, Disclosure Or Use.
- The Platform Provides An Option To All The Customers To Opt-Out Of Receiving Any Promotional Or Marketing Communications From Us. If You Do Not Wish To Receive Any Promotional Or Marketing Communications From Us, You Can Contact Us At The Address Provided Below.
- Your Choices To Opt-Out:
Opt-Out Options
What You Need To Do
Updating Your Personal Information In Relation To Your AccountWe May Track Your Preferences And Activities On The Platform. “Cookies” Are Small Data Files Transferred To Your Computer’s Hard-Drive By A Website, While Using A Web Browser (If You Allow). They Keep A Record Of Your Activities On The Platform Making Your Subsequent Visits To The Site More Efficient. The Cookies May Store A Variety Of Information, Including, The Number Of Times That You Access The Platform, Registration Information And The Number Of Times That You View A Particular Page Or Other Item On The Platform. The Use Of Cookies Is A Common Practice Adopted By Most Major Sites To Better Serve Their Clients. Most Browsers Are Designed To Accept Cookies, But They Can Be Easily Modified To Block Cookies.
- By Continuing The Use Of The Platform, You Are Agreeing To Our Use Of Cookies. If You Do Not Agree To Our Use Of Cookie, You Can Block Them In Your Browser Setting, But You May Lose Some Functionality On The Platform.
- We Use Cookies To:
- Understand And Save Customer’s Preferences For Future Visits.
- Keep Track Of Advertisements.
- Compile Aggregate Data About Site Traffic And Site Interactions In Order To Offer Better Site Experiences And Tools In The Future. We May Also Use Trusted Third-Party Services That Track This Information On Our Behalf.
- You Can Choose To Have Your Computer Warn You Each Time A Cookie Is Being Sent, Or You Can Choose To Turn Off All Cookies. You Do This Through Your Browser Settings. You May Look At Your Browser’s Help Menu To Learn The Correct Way To Modify Your Cookies.
- If You Turn Coo`Kies Off, Some Features Will Be Disabled. It Won’t Affect The Customer’s Experience That Makes Your Site Experience More Efficient And May Not Function Properly. However You Will Still Be Able To Place Orders.
- Remarketing With Google Ads / Facebook Ads
- Google Display Network Impression Reporting
- Demographics And Interests Reporting
- Conversion And Event Tracking Though Google Ads / Analytics And Meta Pixel
- Out Platform Is Not Designed For Individuals Under The Age Of Eighteen (18) And We Do Not Knowingly Collect Personal Information From Anyone Under The Age Of Eighteen (18). If You Are Under Eighteen (18) Years Of Age, You May Browse Our Platform, But Please Do Not Provide Your Personal Information To Us. For Example, You Cannot Register. If We Become Aware That We Have Inadvertently Received Personal Information From A Visitor Under The Age Of Eighteen (18) On The Platform, We Will Delete The Information From Our Records.
- We Endeavour To Protect The Personal Information Against Loss Or Theft, As Well As Unauthorized Access, Disclosure, Copying, Use Or Modification With Security Safeguards Appropriate To The Sensitivity Of The Personal Information, Regardless Of The Format In Which It Is Held. We Use Various Methods To Safeguard Personal Information. They Include:
- Physical Measures: Locked Filing Cabinets, Restriction Of Access To Offices, And Alarm Systems.
- Technical Tools: Passwords And Encryption, Using Generally Industry Best Practices.
- Organizational Controls: Confidentiality Agreements, Limiting Access On A Need-To-Know Basis, Staff Training And Security Clearances.
- Online Security Is Also A Priority. We Incorporate Security Measures Such As Encryption And Authentication Tools To Protect Your Personal Information From Unauthorized Use. Firewalls Are Utilized To Protect Our Servers And Network From Unauthorized Users Accessing And Tampering With Files And Other Information That We Store.
- Further, We Attempt To Keep Your Personal Information Up-To-Date, Accurate In The Best Possible Manner As It May Be Necessary For The Purpose For Which It Was Collected. We Value The Importance You Attach To Your Personal Information Given To Us And Therefore We Have (I) Taken All Reasonable Measures And Precautions To Keep Such Information Safe And Secure And To Prevent Any Unauthorized Access To Or Misuse Of The Same; And (Ii) Enable You To Review And Edit The Same.
- We Use Regular Malware Scanning.
- Your Personal Information Is Contained Behind Secured Networks And Is Only Accessible By A Limited Number Of Persons Who Have Special Access Rights To Such Systems And Are Required To Keep The Information Confidential. In Addition, All Sensitive/Credit Information You Supply Is Encrypted Via Secure Socket Layer (SSL) Technology.
- We Implement A Variety Of Security Measures When A Customer Enters, Submits, Or Accesses Their Information To Maintain The Safety Of Your Personal Information. However, We Shall Not Be Liable To Any Customers For Any Loss, Damage (Whether Direct, Indirect, Consequential Or Incidental) Or Harm Caused To The Customers Due To The Unauthorized Access Or Misuse Of The Personal Information By Any Third Party.