Refund and Returns Policy
Refund and Returns Policy
Effective Date: 1st Jan 2026
Brand Name: Sirico Ghee
At Sirico Ghee, we deal in perishable food products (Ghee and related dairy products). Due to the nature of these consumable goods, we follow strict food safety and hygiene standards.
- No Returns / No Refunds (Food Safety Policy)
As per applicable food safety and hygiene regulations, we do not accept returns or offer refunds once the product has been delivered.
Ghee is a consumable food item and cannot be resold after delivery due to:
• Safety concerns
• Risk of contamination
• Storage condition variations
• Food compliance standards
Therefore, all sales are final.
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- Damaged / Incorrect Product (Exception Case)
We will only consider replacement (not refund) in the following cases:
• Product received is damaged during transit
• Incorrect product delivered
• Product is leaking or tampered
To request a replacement:
• Inform us within 24 hours of delivery
• Share clear unboxing video and images
• Email us at: siricoghee@gmail.com
After verification, we may offer:
• A replacement product, or
• Store credit (if applicable)
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- Order Cancellation
Orders can only be cancelled:
• Before dispatch
Once the order is shipped, it cannot be cancelled.
